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Will Call is not publicly available at this venue. Will Call is for Artist and Venue guests only and is located at the Box Office at 1030 Main St. Be sure to bring a photo ID as this will be required for ticket pick up.

For any section that offers seating, the seats are wedding style seats. 

They are padded and average with the sizing specifications below. 

Weight capacity: 800 lbs.

Depth: 16.75 -18″

Width: 17.5″

Height: 30.5″

Seat width: 15.5″

Seat depth: 13.75”

Our show capacity ranges from 300 – 650.

To avoid ticket fraud, ticket buyers are encouraged to ONLY purchase their tickets through TicketWeb. Our staff will not be able to check the validity of tickets purchased from third party vendors and cannot guarantee entry. 

No Refunds or Exchanges. All Sales Are Final. 

We enforce a “no re-entry” policy during all events. Ticket holders who leave during an event will not be admitted back for re-entry without an unused/unscanned ticket. There are no in and out privileges. 

We encourage all guests to arrive early and travel light, as you are subject to search prior to entry. 

The following items are prohibited for entry. 

• Aerosol cans or sprays (including spray sunscreen)

• Alcohol

• Any item that can be used to disturb the peace or endanger the safety of the crowd 

• Audio recording equipment

• Newborns/ Infants/Toddlers

• Backpacks of any kind

• Bicycles, rollerblades, or skateboards

• Chairs 

•  Coolers 

•  Flags 

• Focused-light devices, including laser pointers.

• Glass containers

• Guns

• Illegal substances (including narcotics) or drug paraphernalia.

• Items intended for sale/promotion.

• Outside food or beverages, including alcohol.

• Pets (except Service Animals)

• Emotional Support Animals are not recognized by the ADA as Service Animals

• Professional camera equipment:

• Smoking

• Strollers

• Tripods, Monopods, and Selfie-sticks

• Umbrellas

• Vaping

• Video recording equipment

•  Water guns, water balloons, and/or any other kind of water projectile

•  Weapons of any kind

There is free public parking located near and within a few blocks’ distance of the venue entrance.

The city has three parking garages, several public parking lots, and ample on-street parking spaces. To learn about parking locations, enforcement hours, surface parking lots visit https://www.cityofnapa.org/683/Parking-in-Napa.

Yes

Bar Registers will support all major forms of digital payment, including credit card MasterCard, Visa, American Express, Discover, cashless (tap to pay), RFID, Apple Pay, Android Pay and debit cards and cash.